Terms and Conditions of Little Black Kat Creative

Effective Date: 01/01/2024

Introduction

These terms and conditions (“Terms”) govern the sale of products and services by Little Black Kat Creative, with an Australian Business Number (ABN) of 36 703 124 963, located in Queensland, Australia (“we,” “us,” or “our”) to you, the purchaser (“Customer,” “you,” “your”). This includes physical goods such as greeting cards and tea towels, digital downloads such as printables, educational workbooks, resources, digital tools for graphic designers and illustrators, and e-courses (“Products”).

By purchasing any Products or Courses from our shop, you agree to be bound by these Terms, as well as any other policies or agreements mentioned herein.

Contract Formation

  • Order Acceptance: Your order is accepted and a contract is formed when we send you confirmation that your order has been accepted.
  • Pricing and Payment: Prices for our Products are stated on our website. We accept payment through various methods, which are securely processed via third-party payment processors. Full payment is required before any goods are dispatched or services are accessed.

Cancellations and Refunds

  • Physical Products: You may cancel your order for physical goods before it is shipped for a full refund. Once shipped, returns and refunds will be accepted only for defective or incorrectly shipped items.
  • Digital Downloads and E-Courses: Due to the nature of digital goods and downloadable content, all sales are final. Refunds for e-courses are governed by specific terms listed under each course description, including any applicable money-back guarantees.

E-Courses Specific Terms

THE ILLUSTRATION INKUBATOR

  • Intellectual Property: All course materials are exclusively owned by us and are provided for your personal, non-commercial use only. Unauthorized use is strictly prohibited.
  • Course Delivery: We deliver the Course online with new modules released weekly.
  • Payment: You agree to pay the full course fee as specified on our website or as otherwise agreed upon when you enroll in the Course. Payment may be made in a lump sum or according to a 7-payment installment plan, as detailed during the enrollment process.
    • Failed Payment Policy: In the event of a failed payment, our system will automatically attempt to process the payment again the following day. Should the payment fail on two consecutive attempts, your enrollment in the Course will be suspended and access to the Course materials will be revoked until payment issues are resolved. If payment is not settled promptly, your participation in the Course may be permanently canceled.
  • Refunds: Except as provided under our Money-Back Guarantee, all sales for the Course are final. Access to the course may be terminated upon issuing a refund.

Money-Back Guarantee

  • Eligibility: We offer a money-back guarantee to students who complete the Course within the 7-week duration, engage in all required activities, and genuinely feel they have gained no value from the Course. To be eligible for a refund, you must:
  • Course Completion: Complete all modules of the Course, including homework assignments and worksheets, as outlined in the curriculum.
  • Participation: Actively participate in the live catch-up sessions held each week.
  • Evaluation: Submit a written evaluation outlining your reasons for dissatisfaction.
  • Refund Request: You must send an email to katrina@littleblackkat.com within 7 days after completing the 7-week Course, including evidence of completed coursework, participation in live sessions, and your written evaluation.
  • Refund Evaluation: We will review your refund request and determine if you meet the conditions. If approved, we will issue a refund to the original payment method within 7 days.
  • Limitations: The money-back guarantee is offered in good faith to assure quality and commitment. We reserve the right to deny refund requests that do not meet the specified conditions or appear to be made in bad faith.
  • No Partial Refunds: Only full refunds are provided; no partial refunds.
  • Effect on Course Access: Approved refund requests will result in termination of access to the Course materials and any associated online platforms.

 

Intellectual Property

  • Usage Rights: By purchasing digital products or e-courses, you are granted a non-exclusive, non-transferable license to use the materials for personal, non-commercial purposes. You agree not to reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, or create derivative works of any materials.
  • Ownership: All materials, including artwork on physical products, content of digital downloads, and course materials, remain the intellectual property of Little Black Kat Creative.

Liability Limitation

  • General: We are not liable for any personal injury, loss, or damage of any kind that may arise from the use of our Products or from inaccuracies or errors in the information provided.
  • Product Use: We do not warrant that the Products will meet your specific needs or requirements.

Third-Party Platforms

  • External Links: Our services may include links to third-party websites or platforms. We are not responsible for the content or accuracy of these external sites, nor do we endorse them.

Dispute Resolution

  • Governing Law: These Terms shall be governed by and interpreted in accordance with the laws of Queensland, Australia.
  • Dispute Handling: Any disputes related to these Terms will first be addressed through friendly negotiations. If no resolution can be reached, disputes will be resolved in the courts of Queensland, Australia.

Modifications to Terms

  • Changes to Terms: We reserve the right to modify these Terms at any time. Such modifications will be effective immediately upon posting the updated Terms on our website. Your continued use of our Products after any changes will indicate your acceptance of such changes.

Contact Information

For any questions or concerns regarding these Terms, please contact us at katrina@littleblackkat.com.

By purchasing from Little Black Kat Creative, you acknowledge that you have read, understood, and agree to be bound by these Terms.

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